Senior Accounts Receivable Analyst

A Senior position within the Occupier Collections Team helping the department achieve its ambition of being market leading with brilliant fundamentals:

· Deputise in Team Lead's absence to manage team and client expectations

· SME in client calls and written communication

· Assists TL in training of new recruits and upskilling of current employees

· Provision of accurate arrears reports.

· SME in client reporting

· Provide arrears statistics.

· Ensure a high level of collection rates to ensure KPI's are met

· Chase tenants by telephone, fax, email or letter to recover outstanding sums.

· Achievement of client collection statistics targets.

· Have regular meetings with portfolio managers providing comments on arrears.

· Liaise with treasury team over allocation of funds.

· Assist treasury team to ensure unallocated cash kept to a minimum.

· Prepare monthly and quarterly reports for both internal and external clients as required.

· Ensure that any management agreement targets are met.

· Instruct Enforcement Agents.

· Reconciliation of tenant accounts and resolving tenant queries.

· Work within the best practice guidelines to ensure a common and consistent approach is used across the company.

· Any other duties necessary to assist with the running of the various portfolios within the team., We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

· Knowledge/experience of basic accounting.

· Knowledge of Service Charges, which are applied to properties, is an advantage.

· Minimum GCSE Level education including Maths and English.

· Good Excel skills, to pivot table, VLookup level advantageous.

· Good interpersonal skills.

· Ability to work under pressure.

· Good communication skills.

· Ability to set own priorities.

· Organised and able to work to detail and to deadlines.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join Our Accounts Receivable Analyst Team in the Heart of Norwich!

We are offering a job with exciting career prospects in a prime location close to Norwich City Centre. We are inviting you to be part of a diverse, inclusive, and energetic work environment in a vibrant, modern workspace.

With excellent transport links and free on and off-site parking a short walk away, start your day in our sustainable, green, open-plan office; choose your perfect spot - whether it's a social hub or a peaceful corner for focused work.

JLL Norwich isn't just a workplace; it's a community that celebrates diversity, well-being, with inclusive spaces for everyone, including religious areas, non-gender facilities, and parent-friendly zones.

There's more! At JLL Norwich, we encourage social and well-being activities amongst its employees. Get ready for events throughout the year that will keep you motivated, engaged and connected with your colleagues., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.