SENDIASS Officer

There is an opportunity to join East Riding SENDIASS, as a service we provide impartial, information, advice and support to parents/carers, children, and young people in relation special educational needs legislation. The role is an opportunity to support families in navigating the special needs system and access their rights. The SENDIASS Officer is responsible for the provision of high quality, accurate impartial, confidential information, advice, and support to parents/carers who have children with special educational needs and disabilities (0-25) the same information, advice and support can be offered to children and young people in accordance with the Children & Families Act 2014. Principal Accountabilities:

• Provide impartial information, advice, and support in relation to case work.
• Respond to enquiries (via the telephone helpline, email, in writing, virtual or face-to-face) from parents, children, young people, internal and external contacts by providing accurate and impartial information and advice on matters relating to meeting the special educational needs or disabilities (SEND) of children and young people.
• Investigate & resolve complex enquiries. Recognise the need for & undertake appropriate tasks without instruction.
• Record and maintain accurate and sufficiently detailed casework notes and gather statistical information as required for monitoring and planning purposes.
• Work in partnership to facilitate communication between all involved.
• Attend meetings, when appropriate, and where necessary deputising on behalf of the Manager.
Deliver training sessions with education settings, children centres, internal departments, parents and children. Job title SENDIASS Officer Job Reference/Advert Number ERYC009668 Application closing date 30/10/2026 Location CYP Support and Safeguarding Salary Blank Package Blank Contractual hours Blank Basis Blank Job category/type Education (non-teaching) Attachments Blank Job description There is an opportunity to join East Riding SENDIASS, as a service we provide impartial, information, advice and support to parents/carers, children, and young people in relation special educational needs legislation. The role is an opportunity to support families in navigating the special needs system and access their rights. The SENDIASS Officer is responsible for the provision of high quality, accurate impartial, confidential information, advice, and support to parents/carers who have children with special educational needs and disabilities (0-25) the same information, advice and support can be offered to children and young people in accordance with the Children & Families Act 2014. Principal Accountabilities:
• Provide impartial information, advice, and support in relation to case work.
• Respond to enquiries (via the telephone helpline, email, in writing, virtual or face-to-face) from parents, children, young people, internal and external contacts by providing accurate and impartial information and advice on matters relating to meeting the special educational needs or disabilities (SEND) of children and young people.
• Investigate & resolve complex enquiries. Recognise the need for & undertake appropriate tasks without instruction.
• Record and maintain accurate and sufficiently detailed casework notes and gather statistical information as required for monitoring and planning purposes.
• Work in partnership to facilitate communication between all involved.
• Attend meetings, when appropriate, and where necessary deputising on behalf of the Manager.
Deliver training sessions with education settings, children centres, internal departments, parents and children.