SEND Student Support Administrator

Are you organised, compassionate and passionate about helping young people overcome challenges and achieve their potential? At Hillingdon Manor School, we're looking for a dedicated and proactive SEND Student Support Administrator to join our team on a fixed-term maternity cover contract. This is much more than a traditional administration role. You'll be at the heart of student support, helping young people with special educational needs and disabilities (SEND) overcome barriers to attendance, engagement and learning. From supporting a student returning to school after a period of absence to working with families to find practical solutions, you'll play an important part in ensuring every young person feels understood, supported and encouraged to succeed. Working closely with teachers, pastoral colleagues, families and external professionals, you'll help coordinate the support students need while keeping essential records, attendance information and interventions organised and up to date. If you enjoy combining strong organisational skills with a people-focused role where your work genuinely matters, this could be the perfect opportunity for you. What You'll Be Doing

• Make a difference to student attendance, monitoring patterns, identifying concerns and helping put effective support strategies in place.
• Support students and families, building positive relationships and helping overcome barriers to learning, wellbeing and engagement.
• Coordinate individual support and interventions, including reintegration plans and multi-agency involvement where required.
• Be a trusted point of contact, communicating with parents, carers, students and external professionals to ensure concerns are addressed promptly.
• Work collaboratively with teaching and pastoral teams, helping provide consistent, joined-up support tailored to individual student needs.
• Keep everything running smoothly, maintaining accurate attendance records, student information, reports and essential documentation.
• Promote inclusion and wellbeing, encouraging positive attendance, engagement and a supportive school environment.
• Help students move forward, monitoring progress, sharing information and contributing to strategies that improve confidence and educational outcomes.
  
  We're looking for someone who can balance excellent administration skills with empathy, patience and a genuine commitment to supporting young people.
You'll bring:
• Experience working in an administrative, student support, attendance or pastoral role.
• A genuine passion for supporting young people, particularly those with SEND or additional learning needs.
• Strong organisational skills, excellent attention to detail and the ability to manage competing priorities effectively.
• Confidence communicating with students, parents, carers, colleagues and external professionals.
• A proactive, practical and solution-focused approach to identifying challenges and supporting positive outcomes.
• The resilience, patience and professionalism to handle sensitive situations calmly and compassionately.
• Good IT skills, with the ability to maintain accurate records, reports and student information.
• A collaborative attitude, alongside the confidence to work independently and use your initiative.
• A strong commitment to safeguarding, confidentiality, inclusion and student wellbeing.
  
  At OFG Education, we believe every student deserves an education designed around who they are. Through high expectations, deep expertise and truly personalised education, we help students realise their potential and prepare for successful futures.
Building on more than 20 years of experience, we are bringing our approach to more students and communities around the world. Across the UK, Iberia and the Gulf, our schools combine the strength, expertise and high standards of an international education group with the individuality of each school and the communities they serve. Whatever your role, joining OFG Education means contributing to our shared ambition: empowering every student to success through truly personalised education. About Our School Hillingdon Manor School is an independent specialist school for autistic students aged 11 to 19, with a capacity of 170students across two sites in Hillingdon. We provide a personalised, autism-specific education through small class sizes, tailored learning pathways and a highly skilled multidisciplinary team. Our adapted curriculum is designed to meet the individual needs of every student, enabling them to develop the skills, confidence and independence needed to achieve their full potential in education and life. Guided by our values of Ready, Respectful and Safe, we create a positive, supportive and inclusive environment where students can thrive. We are looking for passionate, resilient and dedicated professionals who share our commitment to making a meaningful difference to the lives of autistic young people and their families. We are proud to be a part of OFG Education who in 2025 were officially certified as a 'Great Place to Work' for the sixth year running.

We place students and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of students and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
• Life Assurance
• Pension scheme with options to increase contributions
• "Your Wellbeing Matters" - mental health support and physical health checks
• Flexible Benefits Platform (Vista), including:
• Health, wellbeing and insurance benefits
• Hundreds of UK and international discounts
• Cycle to Work Scheme & Electric Car Purchase Scheme
• Critical illness cover
• Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support