SEND Local Offer Lead

We are looking for an enthusiastic and skilled SEND Local Offer Lead to take responsibility for the development, delivery and ongoing management of the SEND Local Offer at BCP Council.

This role provides specialist leadership for the Local Offer, ensuring families, children and young people with SEND can easily access clear, accurate and meaningful information about services, support and provision across Bournemouth, Christchurch and Poole.

You will play a key role in coproduction, working closely with parent carers, young people, professionals and partners to ensure the Local Offer reflects lived experience, remains up to date, and supports improved outcomes.

What you'll be doing

Leading the day-to-day management and development of the SEND Local Offer website, ensuring content is accurate, accessible and responsive to local and statutory changes.

Coordinating and leading coproduction, consultation and engagement activity, including reviews, surveys, peer feedback and "You Said, We Did" updates.

Acting as a point of contact for enquiries, providing advice and guidance to internal and external stakeholders.

Working with a wide range of partners, including education, health, social care and voluntary sector organisations, to ensure high-quality information and effective signposting.

Monitoring and reporting on the performance and impact of the Local Offer, including website usage data, feedback and improvement actions.

Identifying and implementing process and service improvements, contributing to policy development and ensuring compliance with statutory SEND duties.

Representing the Local Offer at local and regional SEND forums, sharing good practice and supporting continuous improvement.

You'll bring proven experience and confidence in a customer-focused environment, along with a genuine commitment to improving outcomes for children and young people with SEND.

You will have:

Experience of supporting families of children and young people with SEND or equivalent relevant SEND experience.

Experience of engaging and influencing stakeholders to drive positive change.

The ability to coordinate complex information into clear, accessible formats (e.g. websites, workflows, frameworks or guidance).

Experience of working with a range of agencies, for example, local authorities, health or social care.

Strong analytical skills, with the ability to review data, identify issues and propose solutions.

Excellent communication skills, with the ability to manage sensitive or complex enquiries professionally.

Strong organisational skills, with the ability to manage competing priorities and statutory timescales.

IT skills, including confidence using Word, Excel and digital systems.

A diploma-level qualification or equivalent experience is desirable.

At BCP Council, we are committed to putting children, young people and families at the heart of what we do. We offer flexible working arrangements, a supportive working environment and opportunities to develop your skills while making a real difference to local communities., Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

At BCP Council, inclusion is more than a promise - it's how we work.

We're committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.

From the moment you apply, through the recruitment process and throughout your career with us, we'll be here to listen and provide the help and support you need.

It's why we're proud to be a Disability Confident Employer - and why you can trust that we'll always do our best to make your experience positive and accessible.

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly - we're here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.

Our Benefits

A Place to Thrive - Join BCP Council

At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people.

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP

Be the difference - Join an organisation that values you, Children's social care

Could you play a part in delivering an outstanding service that improves the lives of the children in our community? If so, BCP Children's Services is looking for you.

To transform and improve our services we are looking for committed and resilient social care professionals who will be fully supported to become the best practitioner that they can whilst developing a meaningful career. We are looking for colleagues to join us who think big, enjoy a challenge and can bring fresh ideas to our services in order to help enhance the lives of our local children in childhood and beyond.

We want the best possible outcomes for children and young people across Bournemouth, Christchurch and Poole. Our children's services teams aim to create the right environment for social work to flourish and for our children and young people to achieve their goals and ambitions.

If you're dedicated to making a real difference, have the skills, experience and commitment and if you want to be part of a team where your efforts and contributions will be noticed, we want to hear from you.