SEND Case Co-ordinator

We are seeking a motivated and organised SEND Case Co-ordinator to join our Children & Young People directorate. This role is central to the effective administration and coordination of statutory SEND processes and plays a vital part in ensuring children and young people with SEND aged 0-25 receive timely, legally compliant support., As a SEND Case Co-ordinator, you will provide high-quality administrative and coordination support to the SEND service, ensuring statutory assessment, planning and review processes are progressed accurately and within legal timescales., You will act as a key point of liaison between families, schools, education settings and multi-agency partners across education, health and social care. The role involves managing case information, coordinating communications and documentation, and supporting the production and maintenance of Education, Health and Care Plans (EHCPs).,

• Coordinating statutory SEND processes, including EHC needs assessments, EHCP amendments and annual reviews, ensuring compliance with legal timescales
• Drafting, updating and issuing Education, Health and Care Plans in line with statutory guidance and agreed templates, under the oversight of a Case Officer
• Acting as a point of contact for parents/carers, children and young people, schools and partner agencies, ensuring clear and timely communication
• Liaising with education, health and social care professionals to gather information and contributions required for EHCPs and reviewsMaintaining accurate, up-to-date case records on SEND systems and corporate databasesSupporting and coordinating annual review processes, including arranging meetings, circulating paperwork and recording outcomes
• Attending meetings where required, including annual reviews and internal or multi-agency discussions
• Preparing case summaries, reports and data to support decision-making and service monitoring
• Contributing to service improvement by identifying administrative efficiencies and supporting performance monitoring
  
  This is a busy, detail-focused role requiring excellent organisation, strong written communication skills and confidence in working with a wide range of stakeholders., You will be highly organised, methodical and confident in managing multiple cases at different stages of statutory processes. You will have experience of administrative or coordination work within a SEND, education or public-sector environment and an understanding of the importance of accuracy, compliance and effective communication.
You will bring:
• Knowledge of SEND legislation, statutory processes and the SEND Code of PracticeExperience of coordinating casework, documentation or statutory processes
• Strong written and verbal communication skills, with the ability to communicate sensitively and professionally
• Confidence in drafting clear, accurate reports and statutory documentation
• Excellent IT skills, with experience of maintaining records and working with case management systems
• The ability to work collaboratively with colleagues and external professionals
• A commitment to equality, inclusion and supporting positive outcomes for children and young people
  
  Top tip when applying - As we've got a new recruitment system the application process has changed a little and we hope you'll like it!
You'll first need to register and create a profile the first time you apply. Creating your profile will enable you do things such as track your application progress, view emails you've received from us and manage communication preferences, manage your interview bookings and offer information if successful. About Dudley Council It's an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve. At Dudley Council we have a 'one council' ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities. We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of 'Forge a Future for all' www.dudleyboroughvision2030.org.uk We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves. In joining a local authority that serves 320,000 residents you will become an integral part of a council that:
• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents