Security Systems & Business Support Officer

The successful candidate will undertake a range of tasks related to the National Police Chiefs Council (NPCC) Security System Policy and will have to perform a range of administrative and clerical tasks that are commensurate to the role. - Key accountabilities are:

• Vet alarm company personnel via interrogation of the Police National Computer. Maintain the live alarms database on the Force command and control system in relation to monitored alarms. Register all alarm applications including receipt, vetting and if necessary, rejection and alarm card creation on the force command and control, system. Maintain the force compliant companies list, including processing of new applications for compliant status and records audits with existing companies. Maintain an effective filing system, including updating appropriate indices and a variety of departmental files, and to provide an effective electronic document research and retrieval service as required. Interrogate alarm records and
produce reports, as required for submission to the National Police Chiefs Council.
• Respond appropriately to telephone enquiries that come into the team and re-direct if necessary Use relevant systems to raise monthly invoices for Alarm Companies. Assist in the site postal services, ensuring the prompt and accurate distribution of mail across the site. To manage and maintain accurate records of staff assets, including locker keys, car passes, ID cards and headsets. Provide a range of statistical information relating to all Security Systems and Business Support functions. To give regular and effective service.
  
  Educated to QCF Level 2 (3 passes including English) OR work experience deemed to have brought the post holder to a comparable level. Proven administrative experience in a busy office environment where the post has demonstrated his/her organisational skills and ability to manage staff and meet deadlines. Experience of computerised or manual record keeping systems.