Security Supervisor

The Security Supervisor will play a pivotal role in managing security personnel and addressing daily operational issues related to the contract during their shift. The Security Supervisor will serve as a central point of contact for service delivery development, performance measurement, and centralised reporting, embodying the core Securitas values of Integrity, Vigilance, and Helpfulness. This key position ensures the operational success of the team by fostering a strong relationship between the client and Securitas, with the Security Supervisor providing consistent operational supervision on a 24/7 basis.,

• Ensure all personnel under supervision have completed the required site training and hold a valid SIA licence or LDM, in line with industry standards.
• Accurately produce and manage staff rosters for all direct reporting officers, ensuring adequate cover for holidays, sickness, and absences.
• Engage with Security Officers at least monthly to monitor performance, maintain positive employee relations, and ensure any coaching, counselling, or investigations are carried out in accordance with company policies and procedures.
• Monitor and manage the appearance and behaviour of all security personnel, taking appropriate action where necessary in line with company standards.
• Actively promote staff recognition and encourage nominations for awards.
• Ensure assignment instructions and site documentation are kept accurate and up to date at all times.
• Report and document all incidents in compliance with customer and company policies and procedures.
• Support the Security Management Team by contributing to the development and sharing of best practice, and by using systems and tools to enhance service delivery.
• Plan, develop, and implement staff training programmes, including routine duties and emergency response procedures.
• Monitor and report faults or issues with security-related equipment promptly.
• Maintain operational competence in access control systems, CCTV, detection systems, and alarm systems, ensuring effective monitoring and reporting.
• Participate in company training and development activities to support continuous improvement in performance standards.
• · Act as the first point of contact during the shift for all security-related queries, resolving complex issues using professional knowledge and experience, and escalating security practice complaints to the Security Management Team when appropriate.
• · Provide support to the Site Manager by assisting with reasonable and practical operational requests as required.
• · Demonstrate a strong understanding of and commitment to the Securitas Core Values of Integrity, Vigilance, and Helpfulness, while maintaining a proactive approach to identifying risk, prioritising safety, and complying fully with company policies, procedures, and training requirements.
Please note - The responsibilities listed here aren't the full picture-but they give you a good sense of the role. If you meet the minimum requirements and believe you've got what it takes to succeed, we'd love to hear from you., We have a promise to our people, a 'People Promise' where opportunity, people and purpose play a vital role in our day to day! Opportunity: We see potential in every person and situation. People: We open our eyes to all that's good.


• A valid SIA licence.
• Previous experience in a Security Supervisor or management role, with strong knowledge of CCTV operations and excellent communication skills.
• On-site gym and canteen facilities, set within a beautiful rural location., We're looking for someone who sees a different world-someone who values teamwork, shows initiative, and wants to grow. Ideally, you'll have:
Essential Criteria
• Hold a current and valid SIA licence.
• Have the right to work in the UK.
• Maintain a five-year checkable employment history, or be able to provide documentary evidence covering any period of unemployment, self-employment, or full-time/part-time education during that time.
• Be flexible and willing to work shift patterns, including days, nights, and weekends.
• Demonstrate excellent written and verbal communication skills in English.
• Embody and uphold Securitas' core values of Integrity, Vigilance, and Helpfulness.
• Be competent in Microsoft Word, Excel, and Outlook.
• Possess well-developed interpersonal and influencing skills, with the ability to handle sensitive or confidential matters with professionalism, tact, and discretion.
• Remain adaptable and responsive to changing priorities, schedules, and operational requirements., A recognised Health and Safety at Work qualification.
• Customer Service training.
• First Aid at Work certification.
  
  It's great to see you're considering a career with Securitas UK!
Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:
• Opportunity - We see potential in every person and situation
• People - We open our eyes to all that's good
• Purpose - We make your world a safer place
  
  Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we're here to support you-just email us if you need help.
Diversity & Inclusion - Be Yourself We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women's Day, PRIDE and Black History Month. Your Benefits
• STRIVE- Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
• Cycle to Work - A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.