Security Relief Officer

Protect customer property, people, and assets by providing security services in line with site Assignment Instructions (AIs).

-Meet or exceed KPIs and SLAs through accountable, high-quality service that supports contract retention.

-Undertake ongoing training and development to maintain and improve professional performance.

Main Duties not limited to;

-Provide security cover across various client sites, working flexible day and night shifts of 10 to 12 hours as required by operational needs.

-Read, understand, and comply with all Assignment Instructions, Standard Operating Procedures (SOPs), Risk Assessments, and site-specific Security Instructions.

-Deter and prevent graffiti attacks on rolling stock and site facilities through proactive patrols and visible security presence.

-Conduct regular internal and external patrols of premises, buildings, compounds, railway infrastructure, and perimeter boundaries in all weather conditions.

-Monitor sites for suspicious activity, security breaches, safety hazards, or unauthorized access and take appropriate action in accordance with company procedures.

-Maintain effective access control by verifying the identity and authorization of employees, contractors, visitors, and delivery personnel before granting entry.

-Operate security systems, gates, barriers, and access control equipment to ensure site security is maintained at all times.

-Respond promptly and professionally to alarms, incidents, emergencies, and requests for assistance, following established procedures and escalation processes.

-Liaise with client representatives, contractors, emergency services, and members of the public in a professional and courteous manner.

-Record and report all incidents, accidents, security breaches, and suspicious activity accurately using occurrence books, patrol logs, and incident reporting systems.

-Carry out vehicle and personnel checks where required and ensure compliance with site security policies.

-Identify and report security vulnerabilities, damaged infrastructure, faulty equipment, or health and safety concerns that could affect site operations.

-Maintain a high standard of personal appearance, professionalism, and customer service while representing the company and client.

-Ensure all duties are performed in accordance with company policies, industry regulations, and health and safety requirements.

-Provide detailed handovers to oncoming security personnel to ensure continuity of operations and effective communication between shifts.

-Remain vigilant at all times and contribute to maintaining a safe, secure, and controlled environment for staff, visitors, contractors, and client assets.

Fleet Security Control Center (FSCC) Cover

Additional note: You will be required to cover the Fleet Security Control Center (FSCC) as part of operational requirements. This may include the following duties:

-Maintain familiarity with CCTV systems, access control systems, and patrol and incident management systems.

-Respond promptly and appropriately to incidents at client premises in line with company procedures and contractual requirements, including completion of incident reports.

-Follow escalation procedures for incidents identified through CCTV and other support systems.

-Read, understand, and comply with Assignment Instructions, policies, procedures, SOPs, and site-specific documentation.

-Ensure reporting standards and requirements are completed within agreed timescales.

-Maintain awareness of relevant legislation for the role, including DSE, GDPR, and CCTV Code of Practice requirements.

-Liaise professionally with Control Room colleagues, site-based security teams, and emergency services where required.

A full driving License with minimum 12 months driving experience

-3 years' experience within the security industry

-5 years of work history to pass vetting

-SIA license

-Good knowledge of Microsoft office

-Good report writing skills

-Ability to learn various systems and implement that knowledge and training

-Ability to maintain a friendly approach to staff but maintain a managerial outlook

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

What we are looking for

-Previous Security Experience (including control room experience minimum 2 years)

-SIA License

-CCTV preferable

-Full UK driving Licence (essential)

120 hours a month with opportunity to do Overtime

-£14.80 per hour pay

-Free Oyster travel card (London transport covered)

-10 to 12-hour shifts, including both day and night work (rotating or mixed schedule), Arrive in good time before shift commencement to complete a thorough handover/takeover of duties on post.

Mandatory Requirement

-Medical Assessment (which will include a stand alone drug & alcohol test)

-You must pass a medical examination before the vetting process can begin.

-If you fail the medical, your application will not proceed further.

-Vetting / Screening

-After passing the medical, the vetting team will carry out background and security checks.

-You must successfully pass these checks to continue.

-Work Safety Induction (WSI)

-Once vetting is completed, you will attend the Work Safety Induction course.

-This course must be passed before moving to the next stage.

-Depot Track Awareness (DTA)

-After completing the WSI, you will attend the Depot Track Awareness course.

-This course must also be passed.

-Pass Requirements

-You are allowed up to 3 attempts to pass both the WSI and DTA courses.

-If you do not pass within those 3 attempts, your job offer will be withdrawn

Required