Security Receptionist
Mitie Group plc., Gas Hill, Norwich
Security Receptionist
Salary not available. View on company website.
Mitie Group plc., Gas Hill, Norwich
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 17 Aug | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: a66b64b505724e7896384af522066b03
Location ref: Gas Hill, Norwich
Full Job Description
About the Role We are seeking a professional and customer-focused Reception Security Officer to provide a safe, secure, and welcoming environment for employees, visitors, and contractors.
Based within a busy corporate office environment, this role combines front-of-house reception responsibilities with security duties, ensuring a positive visitor experience while maintaining high standards of safety, security, and professionalism.
Acting as the first point of contact, you will manage visitor access, support daily security operations, and work closely with the wider security team to deliver an exceptional customer experience
Key Responsibilities
-Welcome visitors and manage the reception desk.
-Maintain accurate records and provide excellent customer service.
-Support day-to-day security operations.
-Conduct visitor, contractor, and employee ID checks.
-Issue visitor passes and manage access control procedures.
-Monitor CCTV and report incidents.
-Carry out routine panic alarm tests and respond to activations.
-Conduct security and reception checks in line with site SOPs.
Valid SIA Licence.
-Previous experience in security, reception, or customer service.
-Strong communication and interpersonal skills.
-Professional and reliable approach.
-Good IT skills and attention to detail.
-Ability to work independently and as part of a team.
Desirable
-Experience working in a Corporate Reception.
-First Aid Qualification.