Security / Reception Officer

As a Security / Reception Officer you will provide a professional, client-facing presence at reception while also carrying out core security duties. The role is focused on customer service, contractor management, and supporting the Facilities Manager and wider site team.
Your duties include (but are not limited to):
Act as a client-facing reception presence, welcoming visitors and occupiers in a professional and friendly manner
Deliver a high standard of customer service, handling enquiries and supporting front-of-house operations
Manage contractor sign-in, inductions, and access, ensuring site procedures are followed
Carry out security duties including access control, patrols, monitoring alarms, and incident reporting
Support the Facilities Manager and site team with day-to-day operational activities and issue reporting
Maintain site standards at reception and shared areas, escalating concerns where required
Respond to incidents or security matters in line with site procedures and escalation routes
Full in-house training will be provided.

Valid SIA Licence
Right to work in the UK and a five-year checkable history
Punctual and reliable
Passionate about creating an expectational customer experience
Knowledge of the MS packages (excel, word, outlook)
Highly intuitive with a curious mindset
Highly presentable in line with our corporate brand
Resilient and pro-active in your work

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy., Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue's "One to Watch".
Diversity, Inclusion and Equality
At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.
We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.
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Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.
Our Vision
To be a trusted partner for Security solutions through intelligence, innovation, and influence.
Reward and Benefits
Unlimited training and opportunities to progress
£14.45 per hour
45 hours per week
9 hour shift pattern, working Monday to Friday 08:00 to 17:00
23 days holiday, plus Bank Holidays
Recognition rewards
Access to a 24/7 employee wellbeing support line
Virtual GP Service
Earn an extra bonus through recommend a Friend Scheme, no limits