Security Officer

An exciting opportunity has arisen for a Security Officer to join the Mitie Security team at West Ham Bus Garage. The successful candidate will be responsible for maintaining a safe and secure environment, protecting people, property and assets, and ensuring compliance with client and company procedures. Key Responsibilities

-Monitor and control access to the site, ensuring only authorised persons and vehicles gain entry.

-Conduct regular security patrols of the bus garage, buildings, yard areas, and perimeter.

-Monitor CCTV, access control systems, alarms, and other security equipment.

-Respond to incidents, alarms, emergencies, and security breaches in accordance with site procedures.

-Complete detailed incident reports and ensure all occurrences are accurately documented.

-Liaise professionally with TfL management, bus operators, contractors, visitors, and emergency services.

-Ensure Assignment Instructions, SOPs, and Health & Safety procedures are adhered to at all times.

-Investigate and report security incidents, defects, hazards, and breaches of procedure.

-Support emergency evacuations, fire alarm activations, and business continuity arrangements.

-Monitor contractor activity and ensure compliance with site access requirements.

-Report maintenance, security, and safety faults through the appropriate channels.

-Maintain accurate records, patrol logs, and shift documentation.

-Escalate operational issues promptly to the Supervisor, Duty Manager, or Management Team.

-Provide a professional and customer-focused service at all times.

-Undertake any other reasonable duties requested by management in support of the contract.

Valid SIA Door Supervisor or Security Guarding and CCTV Licence (or currently undertaking CCTV training).

-Previous experience within the security industry.

-Excellent communication and interpersonal skills.

-Strong report-writing and incident-management abilities.

-Good knowledge of access control, CCTV, and site security operations.

-Ability to remain calm and make effective decisions under pressure.

-Competent IT skills, including Microsoft Office applications.

-Strong customer service skills.

-Flexible approach to working hours and operational requirements.

Desirable Requirements

-Experience working within a transport, depot, or critical infrastructure environment.

-First Aid qualification.

-Knowledge of TfL security procedures and standards.

Mitie is the UK's leading facilities management and security services provider, delivering professional solutions across critical infrastructure, transport and public sector environments.

-At Mitie, we are committed to investing in our people through training, development and career progression opportunities.

-Working at West Ham Bus Garage offers the opportunity to be part of a professional security team supporting a key Transport for London operation.

-Join Mitie and build a rewarding career with one of the UK's leading security providers. Together, our diversity makes us stronger.