Securities Services Reconciliations Product Delivery Director

Bring your expertise to shape and enhance the journey of products from inception to our customers' hands. Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery. As a Product Delivery Director in the Reconciliations Transformation Team, you foster enhancements and optimize the way products are delivered to customers. As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers.,

• Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
• Owns the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
  
  Deep understating of Securities Services as a Business, including products, business flows & client base.
• Understanding of Reconciliations Processes end to end and how they apply to Securities Services Products
• Experience in driving investment based on benefits using a Data driven approach and OKRs
• Experience with Automation Tools such as Alteryx, UI Path to introduce efficiency and scale to the Reconciliations Processes
• Experience with AI / LM tools and LLM use cases to streamline STP for Reconciliations
• Significant experience or equivalent expertise delivering products, projects, or technology applications
• Extensive experience leading operational management and change readiness
• Advanced knowledge of the product development life cycle, technical design, and data analytics
• Ability to build long lasting relationships across disciplines, understanding how the Product Delivery roles fits into the overall delivery: Technology, Product, Operations, AI Research, Sales, Transformation.
• Proven track record of delivery of large scale & complex transformation projects & programs
• Outstanding communication skills, with the ability to work and report progress to senior stakeholders and to simplify complex messages into digestible insights
Preferred qualifications, capabilities, and skills
• Understanding of Reconciliations in the wider CIB is a plus in order to identify opportunities for standardization of processes across Securities Services, Markets & Payments
• Operations Leadership in the Reconciliations space is highly desirable
• Technology Experience / practical technical knowledge of reconciliations is desirable
• Product Owner qualifications are desirable
• Recognized thought leader within a related field
• Effective in giving and receiving feedback
• Finance background to support consolidation of Cost to Serve Models and realization / tracking of benefits.
  
  J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.