Sector Supervisor

We are looking for a proactive and adaptable individual who can effectively manage operational priorities, support front-line colleagues, maintain strong customer relationships, and ensure service level agreements are consistently achieved across all sites within their remit., Provide day-to-day supervisory management of front-line Cleaning Placemakers.

Proactively manage team performance to ensure client service level agreements are met.

Support and guide operatives to achieve required service standards.

Manage contracts and provide operational cover where required.

Conduct regular site inspections and cleaning duties across all locations within remit.

Respond to ad hoc cleaning requests within the designated sector.

Complete periodic carpet cleaning and spring cleaning activities in line with specifications and planned maintenance schedules.

Assist the Soft Services Manager with recruitment and vetting activities.

Ensure compliance with all company procedures, systems, security policies, and contract requirements.

Manage consumable stock levels and ensure opening, lock-up, and alarm procedures are followed at each site.

Experience in a comparable supervisory role.

Ability to communicate effectively with and support front-line colleagues.

Strong customer service skills with the ability to manage client expectations.

Excellent communication and problem-solving abilities.

Experience working with remote business groups and stakeholders.

Flexible, adaptable, and proactive approach to work.

Ability to effectively manage multiple priorities and projects.

Strong relationship-building skills with internal and external stakeholders.