Secretary - Community Mental Health Team

We are looking for a dedicated, organised and enthusiastic Secretary (Band 3) to join our Community Mental Health Team. This fulltime role is perfect for someone who is passionate about supporting high-quality patient care and helping a busy, friendly clinical team deliver safe and effective services. As an essential part of our administrative team, you will provide comprehensive secretarial and reception support to clinicians, allied health professionals, and service users. You will work closely alongside an experienced secretary, making teamwork, collaboration, and mutual support key aspects of the role. If you are proactive, compassionate, and eager to contribute to the smooth running of our service, we would love to hear from you.,

• Provide the first point of contact for telephone calls and enquiries, ensuring callers feel supported and listened to.
• Deliver accurate and timely secretarial support, including typing letters, reports, minutes and forms.
• Manage incoming and outgoing communication, including emails and post, ensuring efficient distribution.
• Maintain and organise administrative and client records, always upholding confidentiality.
• Manage diary and room bookings for clinicians and other team members.
• Support meetings by preparing papers, refreshments and taking notes/minutes as required.
• Assist with data entry for appointments, referrals, admissions and discharges.
• Maintain office systems such as filing, stock control, petty cash, ordering supplies, and equipment maintenance requests.
• Work collaboratively with colleagues to provide crosscover during periods of leave or sickness.
• Welcome and support new staff during their induction.
• Uphold Trust policies on safeguarding, confidentiality, equality, diversity, sustainability and health & safety.
  
  At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer, Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.


• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.