Scrum Master

Insight Global is seeking an experienced Scrum Master to join a Tier-1 bank's global payments technology programme, supporting release management across a highly complex, scaled Agile (SAFe) environment. This individual will work within a central release governance team responsible for coordinating delivery across 41 applications supported by 80+ Agile teams globally. The role will focus on ensuring Agile processes are followed, optimising team delivery, and driving consistency across release trains operating across multiple time zones (Singapore to US West Coast).

Please note, this is a hybrid position requiring you to be on-site 3 days a week in Chester. This is a 12 month rolling contract (Inside IR35).
Key ResponsibilitiesFacilitate Agile delivery within a SAFe framework across multiple release trainsEnsure adherence to Scrum principles, Agile best practices, and release governance processesDrive team velocity, sprint planning, and capacity managementSupport coordination of 3-4 production releases per weekend, including unplanned releasesWork closely with Product Owners, Release Management, and engineering teams to unblock deliveryMonitor and improve Agile maturity across teamsEnsure correct use of Agile tooling (Jira, Confluence) and process documentationCommunicate effectively across global stakeholders and time zones
Must-Haves: Experience as a Scrum Master in enterprise environmentsStrong experience working within SAFe (Scaled Agile Framework)Prior experience within banking / financial services (ideally payments)Deep understanding of Agile delivery, Scrum ceremonies, and release processesExperience driving team performance (velocity, capacity, delivery metrics)Strong communication skills and ability to work across global teamsHands-on experience with Jira and Confluence
Plusses: Experience working within release management or release governance teamsExposure to large-scale distributed systems (40+ applications / multiple teams)Experience working on global programmes across APAC, EMEA, and US