Schools IT Support Engineer

As an Schools IT Support Engineer, you will act as the primary technical contact on-site, ensuring users receive fast, effective support while maintaining core infrastructure across the school. This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies. Key Responsibilities

• Act as the dedicated on-site IT Support Engineer, providing day-to-day technical support
• Deliver 1st/2nd line support across hardware, software and user issues
• Support Windows Server (2019/2022/2025) environments
• Manage Windows 11 devices and Microsoft 365 services
• Maintain wired and wireless networks, firewalls and filtering systems
• Support AV equipment and classroom technology
• Communicate clearly with users regarding issue resolution and updates
  
  Experience in an Schools IT Support Engineer or similar technical support role within Education sector
• Strong knowledge of Windows 11 and Microsoft 365
• Exposure to Windows Server environments (2019/2022)
• Understanding of networking fundamentals (LAN/WAN, Wi-Fi, firewalls)
• Experience supporting end-user devices and AV equipment
• Strong communication and customer service skills
• Must be commutable to Croydon on a daily basis
• Enhanced DBS or willingness to obtain
  
  A leading education technology provider supporting schools across the South East is seeking an Schools IT Support Engineer to join a well-established secondary school in Surrey. This Schools IT Support Engineer role offers the opportunity to work on-site within a modern, Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning.