Scheme Support Officer

A full-time, permanent Scheme Support Officer at our Support Housing Scheme, Marsh House, Merthyr Tydfil. The role requires flexibility to shifts across days, evenings, weekends and waking nights. About the role The service provides 33 units of supported accommodation, staffed 24 hours for homeless people aged over 18. The purpose of this service is to support service users to develop independent living skills in the management of a household, their own finances and working towards establishing themselves in community services, whilst being supported with staff on site. This will be seen as a step up approach to more independent living in their own accommodation, limiting the need for further support and preventing any escalation of needs. As a scheme support officer you will be required to:

• Engaging and interacting with the people we support to help them connect with other support services
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Carrying out health and safety checks + wellbeing checks within the scheme
• Addressing any additional needs, the people we support might have
• Building community links and establishing partnerships that benefit our customers
You will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, and offending behaviour. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental and manage disputes or conflicts appropriately.


• A passion to work with and enable people to live as independent a life as possible
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations
  
  At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them.
Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits How do you apply? If you have the skills required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly. If you're shortlisted, you'll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we're looking for people who'll feel at home with us. We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.