Scheme Manager

Contractual hours: 37 Package: We are pleased to offer a wide range of benefits to support you and your wellbeing. You can read about them on our Why work for us pages., Are you passionate about supporting people and making a real difference to their lives? We are committed to delivering an excellent service that puts residents at the heart of everything we do. Going beyond our regulatory responsibilities, we aim to create safe, supportive, and thriving communities where residents can live independently and well. You will play a key role in delivering a front-line tenancy support service within our housing schemes, supporting residents, fostering community wellbeing, and helping to make our schemes great places to live. You will be part of a dedicated service that brings people from diverse backgrounds together, helping them to connect, thrive, and maintain their independence, supported by our wider commitment to fairness, inclusion, and resident engagement. Contract type: This role is permanent There is full information about the role below and attached but, if you would like an informal discussion, please contact Andy Crosby on About the role As a Scheme Manager, you will play an essential role in making our schemes a great place to live. You will:

• Provide day-to-day tenancy support to residents aged 55 and over, helping them to live independently and maintain their wellbeing.
• Build a friendly, diverse and supportive community within the scheme.
• Help manage the scheme and ensure the building is safe, secure, and a comfortable place for residents to live.
• Respond to emergencies and urgent situations, including attending alarm activations when required.
• Carry out regular wellbeing checks to ensure residents are safe, supported, and accounted for.
• Support colleagues deliver the seniors housing service across the city where needed., Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our actions, our and the work we are doing to Why work for us? As a council, we want to:
• be connected
• be confident
• be innovative and creative
• be diverse and inclusive
• be healthy and psychologically safe
  
  Has experience working with people aged 55 and over, ideally in a sheltered housing or retirement housing setting.
• Can manage a busy workload and work well on their own.
• Can communicate clearly, sensitively, and with empathy, even in challenging situations.
• Works well with residents, colleagues, and partner organisations.
• Can help create a friendly, active, diverse and supportive community.
  
  Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check. We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.