In our Scheme Assistant role, you'll provide on-site support and front-line service at older persons' housing schemes, ensuring a safe, well-managed, and responsive environment for residents., This is what your day will look like as our Scheme Assistant:

• Manage the day-to-day service delivery of three schemes acting as a point of contact for our residents enabling them to live independently.
• Helping to engage residents and supporting in the creation of community.
• Support residents and raise any wellbeing concerns to manager or relevant team.
• Help customers in relation to housing management and maintenance issues.
• Reporting, and monitoring building repairs through to completion.
• Support with viewings for new customers, and help customers settle into the schemes.
• Complete site compliance checks / premise inspections.
• Identifying anti-social behaviour and safeguarding concerns and referring through to the relevant teams or agencies.
  
  Ability to deal professionally with all situations.
• Excellent customer care skills.
• Ability to work alone using own initiative.
• Ability to communicate clearly when speaking and writing including maintaining clear and accurate records.
  
  At Amplius, we're on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment., There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves:
Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve., Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.

Salary Up to £23,751 per year Location Stronglands Court, Oundle / The Shrubberies, Woodford / The Forresters, Raunds {Mergefield Value} {Mergefield Value} This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST., Perks of working at Amplius
• 26 day's annual leave plus bank holidays, with the ability to carry over allowance and purchase more
• Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary
• Paid professional subscription for membership fees relating to your role
• Employee Assistance Programme offering free wellbeing tools, free flu jabs and more
• Health cash plan giving cash back for everyday health checks such as optical and dental
• Cycle to Work and Electric Car Lease schemes
• High street, holiday and gym membership discounts
• Plus lots more once you join!
The important stuff We're dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.