We're looking for a proactive and customer-focused Scheduling Operations Planner to join a busy and collaborative team based in Eastleigh. In this role, you'll coordinate the daily workload of trade operatives, ensuring all repairs and maintenance jobs are booked efficiently, with maximum productivity and minimal travel. You'll use a dynamic scheduling system to manage appointments and help ensure that customers receive timely, high-quality service - every time.,

• Plan and schedule responsive, planned, and cyclical maintenance jobs
• Use a scheduling system (Total Mobile Optimise) to maximise daily efficiency
• Minimise travel time and downtime for operatives
• Work closely with trade operatives, internal colleagues, and customers
• Prioritise vulnerable customer needs and health & safety considerations
• Adapt quickly to real-time updates and changes in the schedule
• Contribute to ongoing improvements - we're always looking to do better, not just maintain the status quo
  
  Previous experience in scheduling, coordination, logistics or similar
• Good IT and systems knowledge, ideally with scheduling software
• Excellent organisational and multitasking skills
• Strong communicator with a customer-first mindset
• Enthusiastic, flexible, and solution-focused approach
• Ability to work well under pressure and in a fast-paced environment
  
  A competitive salary of £28,300 PA
• 37 hours per week, with a supportive team environment
• The chance to make a real impact on customer satisfaction and service delivery
• Opportunities to contribute ideas and shape how things are done Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer. ) View profile