Scheduling Assistant

Looking for a role where every day counts? At Real Life Options, we support people to live independent, fulfilling lives - and we're on the lookout for a passionate and organised Scheduling Assistant to join our amazing Leeds Outreach team!

Why Choose Real Life Options?

Real Life Options is a registered charity, and when you join us, you're not just taking a job - you're helping to change lives. Every rota you manage helps deliver vital, person-centred support to individuals across Leeds.

What You'll Be Doing:

As a Scheduling Assistant, you'll be at the heart of our operations, ensuring the right support staff are in the right place at the right time. You'll:

️ Create and maintain rotas ensuring all staff receive their contractual hours, and the people we support receive the support they need

️ Use our system (One Touch) to schedule staff efficiently

️ Ensure staff rotas include team meetings, supervision and appraisal meetings in line with policy and procedure

️ Monitor absences and arrange seamless cover

️ Book training, update records, and make sure the right people are prepared and present

Experience with rota planning or scheduling would be a real advantage, full training on our systems will be provided.

Confidence using IT systems, a flexible approach, and great organisational skills are key to succeeding in this role.

Strong administrational background.

Desirable: A good understanding of the needs of vulnerable adults and the importance of delivering consistent, high-quality care.

If you can circle 6 or more of these traits, we'd love to hear from you:

Honest | Good Communicator | Strong Values | Flexible | Passionate | Self-Motivated | Reliable | Caring | Inclusive

An enhanced DBS is required for this role.

Accredited training + access to NVQs in Health and Social Care

️ 28 days holiday including bank holidays (pro-rata)

£250 Refer-a-Friend bonus

Discounts & perks via Reward Gateway

️ Free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)

Cycle to Work scheme

Financial wellbeing support

️ £10,000 life cover

Regular recognition initiatives

What Makes Us Different?

We believe in Respect, Honesty, Responsibility, and Excellence - and we're proud to support our team just as much as we support the people we work with.

Whether you've worked in care, admin, scheduling, or something totally different - if you're passionate about people and love being organised, this is your chance to make a real impact.