Scheduler

Manage the overall activity of the national engineering team and delegated jobs.

-Utilise systems and processes to deploy the correct engineering resources.

-Ensure first-time fixes for customers using internal engineers or subcontractors.

-Oversee job completion, documentation, and material accountability.

-Reallocate and follow up on incomplete jobs to ensure resolution.

Experience in service delivery or contact centre environments.

-Creative problem-solving using technology and data.

-Strong IT skills and system proficiency.

-Ability to work effectively under pressure in a fast-paced setting.

-Eligibility to pass BPSS security clearance.

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.