Scheduler

Sureserve Energy Services Uk Limited, Weston-Super-Mare, North Somerset

Scheduler

Salary not available. View on company website.

Sureserve Energy Services Uk Limited, Weston-Super-Mare, North Somerset

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 7 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 1b8ca3335d884545bdf42adeb6dfacfd

Location ref: Weston-Super-Mare, North Somerset

Full Job Description

  • Build efficient, high-capacity daily diaries for field engineers, optimising routes to minimise travel time and maximise first-time fix rates.
  • Serve as the welcoming, clear, and empathetic first point of contact for tenants, clients, and Housing Associations.
  • Chase outstanding parts, follow up on resident jobs, manage non-access updates, and resolve job queries quickly.
  • Work closely with internal departments and the Call Centre Manager to meet client KPIs and maintain smooth workflows.

    Demonstrable success in a similar role
  • Excellent organisational skills with a knack for logical route planning and meeting tight deadlines under pressure.
  • Clear, professional telephone manner with top-notch note-taking and message-passing ability.
  • A proactive attitude toward continuous improvement and resolving day-to-day challenges.
  • A team player who acts with integrity, handles tenant needs with empathy, and adapts quickly to changing priorities.

    At Sureserve Energy Services UK, excellence is not just an expectation; it's our standard. We are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.

    Competitive salary
  • 29 days annual leave (includes statutory bank holidays and Christmas/New Year closure).
  • Employer-contributed pension scheme
  • Enhanced Maternity/Paternity leave, Flexible Benefits (Bike to Work, Health Shield care plan), and Employee Assistance Program.
  • Business Sureserve Energy Services South West

Direct job link

https://www.jobs24.co.uk/job/scheduler-127160459