Scheduler
Mitie Group plc., Whiteley, Fareham
Scheduler
Salary not available. View on company website.
Mitie Group plc., Whiteley, Fareham
- Full time
- Permanent
- Onsite working
Posted 4 days ago, 21 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 1e78f500f12442af888895907c663de2
Location ref: Whiteley, Fareham
Full Job Description
Join Mitie - the future of high performing places. ROLE: Scheduler HOURS: Monday to Friday, 7:00am - 4:00pm LOCATION: NATS - Fareham - Whiteley At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're seeking an organised and motivated Scheduler to manage the daily schedules for engineers, from planned maintenance and reactive work. As a Scheduler your responsibilities include updating engineer reports, procuring materials, organising client callouts, and managing operative diaries. You will develop and evaluate plans, liaise with operations management for approvals, and monitor outstanding work. Role Responsibilities:
- Handle reactive queries, logging and tracking through to completion.
- Assist the Manager with daily coordination, reporting and workflow management.
- Log service jobs, schedule engineer attendance and maintain accurate customer updates.
- Prepare quotes for repairs and spare parts.
- Respond promptly and professionally to client enquiries via phone and email.
- Help ensure smooth and efficient service operations by maintaining clear, organised records and communication. What we are looking for:
- Experience in a customer service, administration, or technical support role.
- Excellent communication skills with a friendly, confident telephone manner.
- Strong organisational skills with attention to detail.
- Comfortable using Microsoft Office and CAFM platforms (training can be provided for CAFM)
- Reliable, consistent, and able to manage multiple tasks in a busy environment. There's a place for you at Mitie, join us today! #FMM
- Experience in a customer service, administration, or technical support role.
- Excellent communication skills with a friendly, confident telephone manner.
- Strong organisational skills with attention to detail.
- Comfortable using Microsoft Office and CAFM platforms (training can be provided for CAFM)
- Reliable, consistent, and able to manage multiple tasks in a busy environment.