+ Develop and maintain effective efficient schedules for clients and Care Professionals.
+ Ensure schedules optimise travel time and availability while meeting client needs.
+ Be responsive to changes making realtime adjustments when necessary.
+ Match Care Professionals with clients arranging introductions in collaboration with the care team.
+ Maintain excellent relationships with both clients and Care Professionals to ensure a positive experience for all.
+ Ensure compliance with franchise standards including introducing Care Professionals to clients before their first visit.
+ Work with the recruitment team to ensure staffing levels meet demand.
+ Participate in the oncall rota as required.

+ Experience in a scheduling or coordinating role within home care.
+ Strong IT skills including Microsoft Office/Google Suite and CRM software.
+ Excellent communication and interpersonal skills.
+ Ability to plan prioritise and remain calm under pressure.
+ A proactive and analytical mindset with great attention to detail.
+ NVQ Level 2 in Health & Social Care (or equivalent) essential; Level 3 desirable.
+ Flexibility to support the evening and weekend oncall rota., Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette

What We Offer:
+ A rewarding role within a passionate team making a real difference every day.
+ Competitive salary and company pension scheme.
+ Career development and training opportunities.
+ Health scheme benefits and Home Instead discounts.
Why Home Instead
At Home Instead youll be part of a team that values your contributions and supports your growth. We offer a collaborative caring work environment where your scheduling expertise will directly impact the wellbeing of our clients and the success of our CARE Professionals., Please note that this role is UK based and a right to work in the UK will need to be established as part of the recruitment process.
We do not currently hold a Sponsorship licence.
Remote Work :
No
Employment Type :
Fulltime