Salesforce Business Analyst
BIMM University, Preston
Salesforce Business Analyst
Salary not available. View on company website.
BIMM University, Preston
- Full time
- Permanent
- Onsite working
Posted 4 days ago, 20 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 83e4375a52f84ea28b72793accfa4543
Location ref: Preston
Full Job Description
- Work with stakeholders across BIMM to understand processes, user needs, and operational challenges
- Facilitate workshops and discussions to gather clear, structured requirements
- Translate business needs into user stories, functional requirements, and acceptance criteria
- Act as the primary link between stakeholders and Salesforce Developers, ensuring clarity and feasibility
- Review existing Salesforce implementations against MVP definitions and identify gaps or improvement opportunities
- Maintain and prioritise the Salesforce product backlog, ensuring items are well defined and ready for development
- Support testing and validation activities, including user acceptance testing
- Contribute to change management through user guidance, documentation, and communication
- Identify opportunities to simplify processes, reduce manual work, and improve data quality
- Feed insights into the wider Salesforce roadmap and continuous improvement activity Technologies:
- CRM
- Support
- Salesforce
- Security
Experience working as a Business Analyst on Salesforce or CRM platforms - Strong capability in process analysis, requirements definition, and translating business needs into system requirements
- Understanding of Salesforce concepts such as objects, data models, automation (Flows), and security at a conceptual level
- Experience working closely with Salesforce Developers and technical teams
- Ability to manage multiple stakeholders with varying levels of technical understanding
- Clear and confident communication skills, able to bridge business and technical conversations
At BIMM University, we are more than just an educational institution; we are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking, and creative technology. This is a hands-on, delivery-focused role that involves working in a complex, data-rich environment and supporting the evolution of Salesforce through well-governed, incremental change. We are a values-led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to 25 days holiday per year (FTE), a SMART pension, and a comprehensive benefits package.
Direct job link
https://www.jobs24.co.uk/job/salesforce-business-analyst-126716703