Sales Operations Lead

As our next Sales Operations Lead, you will own the operational infrastructure that powers Checkatrade's trade acquisition and activation engine. This isn't a traditional Sales Ops role - Sales Ops at Checkatrade sits at the intersection of Sales, Marketing, Account Management, Finance, and Product, ensuring every team involved in generating revenue is aligned, data-informed, and operationally excellent.
You'll shape how we attract, qualify, convert, onboard, and upgrade tradespeople across our membership tiers and new products. SalesOps at a two-sided marketplace is different - you'll be optimising the supply side, balancing acquisition volume with quality, and supporting a sales team that sells to tradespeople who are simultaneously our product and our customers.
This is a hands-on, high-impact role with a direct line of sight to revenue outcomes and a seat at the table in commercial planning.
Forget long lists, here's what you'll actually spend your time on:
Technology & Systems Strategy
Revenue Intelligence & Forecasting
Process Architecture & GTM Operations
Cross-Functional Alignment
It's not about ticking every box. It's about turning up curious, ready to crack on. You'll do well here if you bring

Breadth of experience in RevOps/SalesOps, Consulting or a similar strategic operational role
Strong Salesforce proficiency - comfortable building reports, dashboards, and flows, with a good understanding of declarative capabilities and data architecture
SQL or equivalent data querying skills - able to self-serve data beyond pre-built reports
An analytical mindset with proven ability to translate data into actionable, commercial recommendations
Proficiency with BI tools (e.g., Tableau) for defining metrics frameworks and building self-serve reporting
Experience designing and documenting sales or revenue processes end-to-end

Competitive salary + annual bonus
Health, well-being and learning support
Gym membership, Smart Tech Scheme and Cycle Scheme
Birthday/Special day leave
Buy & sell holiday scheme
1 week's paid charity leave and much more!
How we'll get to know each other:
Screening call with one of our Talent Acquisition Partners
1st stage interview with our Sales Operations Manager
2nd stage interview will be two speed rounds with stakeholders within Sales
Final interview will be a case study with the Sales Operations Manager and VP of Sales
If this sounds like the place where you can do your best work, we'd love to hear from you, even if you don't tick every box
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