Sales & Operations Coordinator

We are currently recruiting a Sales & Operations Coordinator (Portuguese speaking) to join our friendly, family-run business. This is a varied and rewarding position where you will support sales, customer service, operations, and compliance, helping to ensure the smooth day-to-day running of the business. Sales, Customer Service & Marketing

• Handling customer enquiries via email, phone, WhatsApp, and other communication channels
• Providing professional and friendly support to convert enquiries into orders
• Processing sales orders accurately and efficiently
• Assisting with sales and marketing initiatives to maximise revenue
Operations & Logistics
• Supporting the coordination of drivers, vehicles, warehousing, and lifting equipment
• Arranging local and international deliveries and collections
• Liaising with carriers and courier partners
• Ensuring services are delivered efficiently and in line with company procedures
Compliance & Governance
• Supporting regulatory and legal compliance
• Maintaining company standards, policies, and procedures
• Assisting with operational oversight and supervision
  
  Are you an organised and confident communicator who thrives in a fast-paced environment? Do you enjoy working as part of a close-knit team where your contribution truly matters?, Is fluent in Portuguese (spoken and written)
• Works well under pressure in a busy, fast-paced environment
• Can multitask and prioritise effectively
• Has excellent attention to detail
• Is a confident and professional communicator
• Is a team player with a positive attitude
• Takes pride in delivering excellent customer service
Experience in sales support, customer service, operations, or administration would be beneficial, but attitude, reliability, and willingness to learn are just as important.