Sales & Marketing Coordinator Apprenticeship

Introduction

The Sales & Marketing Coordinator provides administrative and coordination support to the Hotels Commercial team, helping deliver sales and marketing initiatives across the hotel portfolio. 

About the Employer

Our 59 Motorway service areas and 31 hotels across the UK's motorway network offer you a warm welcome. Eat in, take away Welcome Breaks got you covered.

What You'll Do

Job purpose:

The Sales & Marketing Coordinator supports the delivery of day-to-day sales and marketing activity across the hotel estate. Working as part of the Hotels Commercial team, the role helps coordinate enquiries, proposals, campaigns, reporting and follow-up actions to support corporate, group and direct booking opportunities while building experience across sales, marketing and commercial operations.

Responsibilities:

• Provide day-to-day support for corporate, group and local sales activity across the hotel portfolio.
• Help coordinate client enquiries, proposals, presentations and follow-up activity.
• Maintain accurate sales trackers, account updates and reporting information.
• Assist with marketing activity across direct, digital and local channels.
• Support the delivery of campaigns, offers and promotional activity for business and direct booking channels.
• Keep sales materials, customer communications and hotel information up to date.
• Work with colleagues in Commercial, Revenue, Marketing and Operations to support booking opportunities.
• Support weekly and monthly review meetings with updates and action tracking.

Key stakeholders:

• Hotels Commercial team.
• Sales / Commercial Lead.
• Revenue team.
• Marketing team.
• Hotel Operations teams.
• Corporate and local business clients.

Performance measures:

• Accurate and up-to-date tracking of sales activity, opportunities and actions.
• Timely follow-up and good coordination of corporate and group booking enquiries.
• Effective support for marketing campaigns and promotional activity.
• Clear and reliable communication across Commercial, Revenue, Marketing and Operations teams.
• Consistent administrative support across proposals, reports and customer communications.

Training Outcome

Ongoing Training and Development.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Team working

Qualifications

• Desired - GCSE - English - C/4
• Desired - GCSE - IT or Digital Related - C/4
• Desired - GCSE - Maths - C/4

Course Information

Course: Multi-channel marketer (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday (09:00 - 17:00).

Expected Duration: 1 Year 3 Months

Training Provider: LIFETIME TRAINING GROUP LIMITED