Sales Manager - Thistle Heathrow and Luton cluster

Key aspects of the role:

• Have a clear understanding of the hotel business mix, budget strategy and support accordingly
• Deliver the strategic business plan across each assigned segment of the business to achieve target revenue for you individually and your team
• Consistently deliver on agreed weekly activity targets for leads, calls and appointments and demonstrate results from the activity
• Work alongside the M&E team to pro-actively target new Meetings and Events business such as weddings; exhibitions and groups
• Grow revenue and deliver targeted revenue growth through relationship building and understanding of our existing clients
• Create a deep understanding of each client to unearth other revenue opportunities, i.e. Christmas parties, private dinners, London events etc.
• Understand competitors business through site visits and Hotelligence reporting
• Work collaboratively with revenue teams to ensure commercial targets are met on monthly basis
• To identify innovative ways to drive new sales leads with a structured follow up plan
• Understand areas of focus areas and find ways to address the shortfall
• To work closely with hotels to align rate plans and pricing
• Utilise salesforce.com to enrich client specific data to build a deep understanding of the accounts, the opportunities that exist and to share key information with the hotels
• To completely understand the brand(s) you are working within and feel confident presenting to internal and external customers
• Work in conjunction with the central Key Account Directors to develop opportunities and drive revenue for new business and existing accounts
• Support the Director of Sales in developing inbound international business from key markets and global strategic accounts
• Attend trade shows and TMC office visits as required, with a set of clear objectives and targets
• Be passionate about learning and developing your own skills and understanding of the industry
• Consistently look for opportunities outside your own cluster to benefit all hotels in the group
• Organise, host, and attend networking events both within the hotel and at external venues to build relationships and promote the hotel's brand
  
  Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.
With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.


• Excellent at building new and existing client relationships to understand account drivers for incremental revenue
• Will challenge the status quo to look at news ways of working
• Target driven
• Highly commercial and lives and breathes the key business measures
• Can work collaboratively across the hotels and central teams
• Adaptable to different markets & segments
What's in it for you?
• Great development opportunities
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream - get access to earned salary before payday
• Paid volunteering days
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
• Great Recognition program
• ...and many more!