Sales Manager - Brighton i360

As Sales Manager, you'll lead corporate sales, partnerships and group booking activity, helping drive revenue growth across ticket sales, private events and commercial partnerships. This is a hands-on commercial role suited to someone with proven hospitality, events, venue or visitor attraction sales experience, who enjoys building relationships, developing new business and driving revenue in a fast-paced customer-focused environment. You'll lead a small sales team while working closely with marketing and operations to grow bookings, strengthen partnerships and maximise commercial opportunities across the attraction. What you'll be doing Driving sales & commercial growth

• Developing and delivering the corporate sales strategy for Brighton i360
• Driving revenue growth across corporate bookings, group experiences, ticket sales and private events
• Identifying new business opportunities across tourism, corporate and local partnership markets
• Building and maintaining a strong sales pipeline across proactive outbound activity and inbound enquiries
• Supporting the development of commercial packages, offers and partnership opportunities
• Monitoring sales performance and identifying opportunities to improve conversion and revenue
Business development & partnerships
• Building relationships with corporate clients, tourism partners, travel trade, agencies and local businesses
• Developing strategic partnerships that increase brand awareness, visitor numbers and commercial revenue
• Representing Brighton i360 at networking events, trade shows and industry meetings
• Managing key account relationships and encouraging repeat business opportunities
• Supporting familiarisation trips and partnership activity that generates leads and bookings
Team leadership & sales management
• Leading, coaching and supporting a team of Sales Executives
• Setting clear targets and expectations across proactive sales activity
• Supporting the team with proposals, pipeline management and client relationships
• Creating a commercially focused and high-performing sales culture
• Monitoring pipeline health, conversion and sales activity across the team
Corporate bookings & customer experience
• Overseeing corporate bookings, group experiences and private event enquiries
• Supporting the creation of tailored proposals and packages for clients
• Ensuring a smooth and professional customer journey from enquiry through to booking
• Working closely with operations teams to ensure successful delivery of events and experiences
• Maintaining high standards of customer service and relationship management throughout the sales process
Cross-functional collaboration
• Working closely with marketing teams to support campaigns, promotions and lead generation activity
• Providing insight into customer trends, feedback and commercial opportunities
• Collaborating with operations teams around launches, events and key trading periods
• Keeping CRM systems, reporting and pipeline activity up to date and accurate
  
  Proven experience in hospitality, events, venue, leisure or visitor attraction sales
• Previous experience leading, coaching or developing a sales team
• Strong track record of driving revenue growth and winning new business
• Experience managing corporate bookings, partnerships or group sales activity
• Commercially minded with strong negotiation and relationship-building skills
• Confident managing multiple clients, enquiries and commercial priorities simultaneously
• Experience using CRM systems and managing sales pipelines effectively
• Strong communication, presentation and proposal-writing skills
• Comfortable networking, attending events and representing a brand externally
• Highly organised, proactive and results-driven
• Experience working closely with marketing teams on campaigns or lead generation activity would be advantageous
• Knowledge of ticketing systems, booking platforms or distribution channels would be beneficial
  
  Brighton i360 is one of the UK's leading visitor attractions, offering unforgettable experiences, events and corporate hospitality in one of the country's most iconic seaside destinations., Nightcap's mission is simple.
To be the leading operator of premium bars and drinks-led hospitality concepts in the UK. We create the bars for the best nights ever. Our visually immersive spaces and bold cocktails create the perfect set up for an unforgettable night. It is a really exciting time to join us. We are looking for ambitious individuals that are looking to develop and take on new opportunities as we grow. We have an industry leading bartender training program, and we are currently developing our management training program with the aim of being 'best in class'.

The most insane staff parties... I mean FESTIVALs! With all food and drinks provided. Endless progression opportunities. New to the cocktail world? We have fantastically skilled trainers who will be proud teach what you need to know and more. Rewarding Bonus Scheme And drinks always on us! If you are a driven individual that is looking for a fun and exciting journey, then this is the company for you!