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Sales Host

Everlast Gyms, City of Westminster

Sales Host

Salary not available. View on company website.

Everlast Gyms, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 8 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: e6c5ab971dd84605a60d95771888de42

Location ref: City of Westminster

Full Job Description

  • Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity.
  • Proactively drive membership sales, renewals, upgrades, and secondary spend including food & beverage, retail and fitness product sales.
  • Convert enquiries into memberships through confident objection handling, needs based selling and effective follow up.
  • Support member retention by building strong relationships, identifying at risk members, and recommending relevant products and services to enhance member experience and results.
  • Conduct tailored tours of the Gym linked to the individual's specific goals and upselling based on matching their needs to our facilities and services offered.
  • Consistently achieve and exceed individual and club KPIs
  • Be a competent key holder of the club when required, ensuring smooth opening, closing and shift coverage.
  • Learn, utilise and master our membership software and other systems (training provided).
  • Act as a trusted brand ambassador, promoting and taking part in current Fitness Challenges, Class concepts, and our Workout Wednesday initiative to drive engagement and participation.
  • Support operational excellence by taking an active role in maintaining high standards of cleanliness and hygiene, gym floor presentation, ensuring the club is always looks great and above expectation
  • Support the Head Coach where needed with gym resets and ad-hoc fitness related tasks on and off the gym floor.
  • Knowledgeable about the products and services on offer.
  • Handle member queries and complaints professionally escalating to a manager where required.

Direct job link

https://www.jobs24.co.uk/job/sales-host-127081772
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