Sales Executive

As a Sales Executive for the Van Centre Swansea, you will play a key role in delivering a high-quality service to our customers. Working as part of a supportive team and reporting to the Sales Manager, this position is offered on a full-time basis Monday to Friday, with a 1 in 3 Saturday rota and no requirement to work Sundays. Your duties will include: As a Sales Executive you will be representing both Sinclair Group and Volkswagen Light Commercial brand. Working as part of the Sales Team, you will be responsible for the end to end customer experience. Day to day you will:

• Respond to queries from new and existing customers relating to new and used vehicle sales
• Guide customers through their purchase journey, providing outstanding customer service as the face of both Sinclair and the Volkswagen brand.
• Meet individual sales targets by maximising upsell and cross-sell opportunities on finance, insurance products and optional extras
• Assist in generating a steady flow of enquiries through prospecting and marketing activity
• Maintain specialist knowledge of Volkswagen vehicles and options, participating in regular training and product updates
• Manage the vehicle handover process, ensuring compliance with all procedures
• Adhere to Sinclair Group and industry regulations relating to the sale of vehicles, finance and insurance
  
  Previous, proven experience in a customer-focused sales environment
• Warm, friendly and professional manner both face to face and over the phone
• Excellent communication and interpersonal skills
• Confident using social media, video and digital communication tools to engage customers
• Full, clean driving licence (no drink-driving convictions for insurance purposes)
  
  Monday to Friday
• 1 in 3 Saturdays (8.30am - 5pm)
• No Sunday working
• Weekday hours: 8.30am - 6pm
Company Benefits: In addition to receiving a competitive salary, you will also have access to a range of other benefits including:
• 30 days of annual leave (including bank holidays) plus your Birthday off
• High earning potential through commission and bonus
• Manufacturing specific training along with inhouse training
• Company Vehicle
• Contributory Pension Scheme
• Life Assurance (death in service benefit)
• Enhanced Maternity/Adoption/Paternity leave options
• Recognition of length of service at 5,10,20,30 & 40 years anniversary
• Staff discounted parts and servicing plus a free MOT every year
• Staff Car Scheme
• Cycle to Work Purchase Scheme
• Vehicle Purchase Schemes and preferential parts, service and labour rates
• Colleague Referral Scheme/Customer Referral Schemes
• Employee Assistance programme with 24/7 confidential helpline and designated Mental Health First Aiders on site.
• Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health
• Development opportunities within the Sinclair Group
• Free onsite parking
• available after a suitable qualifying period
Working as a Sales Executive provides you with a fantastic opportunity to learn and practice skills that will benefit you throughout your career. The Sinclair Group will actively encourage you to progress your career through internal promotion: most of our managers have been promoted from within. We are a family owned and run business and we have been in the motor trade for 80 years. If you are interested in this position then please apply by sending us your CV with a covering letter.