Sales & Engagement Manager

As Sales & Engagement Manager, you will play a key role in driving income growth across our leisure centres and health & fitness services. You'll lead on increasing membership sales, maximising retention, and delivering targeted campaigns that boost participation across gyms, classes, and wider wellbeing programmes. The role involves managing the full customer journey-from attracting new members through local outreach and partnerships, to strengthening engagement and loyalty within our existing customer base. You will use performance data, KPIs, and insight to shape activity, ensuring centres meet revenue targets while supporting healthier, more active communities., You'll work within a dynamic leisure and wellbeing team, supporting centre managers and frontline staff to deliver excellent customer experiences. The role sits at the heart of operations, collaborating closely with fitness, marketing, and customer service teams to drive footfall and engagement across facilities. With a strong focus on community impact, the team is passionate about creating inclusive, accessible spaces where people of all ages and abilities can improve their health and wellbeing. You'll also work with local partners, stakeholders, and organisations to expand reach and promote services across the community.

You'll bring experience in sales, engagement, or business development within a leisure, fitness, or customer-focused environment. You understand how to drive membership growth, deliver against targets, and create meaningful engagement strategies that resonate with diverse communities. Confident working in a fast-paced, target-driven setting, you are skilled at building relationships, analysing performance data, and adapting your approach to maximise results. A passion for health, fitness, and community wellbeing is essential, along with the ability to motivate teams and influence stakeholders to achieve shared goals.

Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.