Sales & Business Support apprentice

Introduction

Develop your sales and administration skills in a dynamic business environment. You'll assist with lead generation calls, customer database management, document preparation, appointment scheduling, and office support duties. You will gain valuable experience and qualifications throughout your apprenticeship.

About the Employer

IM Energy Solutions is an independent business energy consultancy based in the UK. As a small, close-knit team of fewer than 10 employees, we pride ourselves on delivering exceptional customer service and tailored energy solutions to businesses across the UK. 

What You'll Do

• Make outbound lead generation calls to prospective customers.
• Update and maintain accurate customer records and databases.
• Carry out data entry and general administrative tasks.
• Create and prepare business documents and correspondence.
• Book and coordinate appointments for the sales team.
• Provide administrative support to the Head of Administration.
• Assist with day-to-day office operations and business activities.
• Support both the sales and administration teams in achieving business objectives.
• Develop professional communication, sales, and organisational skills.
• Gain valuable experience in a fast-paced and growing business environment.

Training Outcome

Progress into a full time role with us upon completion, depending on work throughout apprenticeship.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working
• Willingness to learn
• Confident on the telephone
• Reliable
• Punctual
• Self-motivated
• Friendly
• Professional manner

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4
• Desired - GCSE - IT - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 10:00 - 17:00.

Expected Duration: 1 Year 6 Months

Training Provider: GATESHEAD COUNCIL