Sales Advisor

As a Sales Advisor, you'll help people take the first step towards a healthier and more active future. Through great customer service, community engagement and proactive sales activity, you'll play an important role in growing membership, supporting retention and creating a positive impact on communities. Your work has purpose, helping more people access the facilities, support and opportunities they need to live healthier, happier lives.,

• Deliver excellent customer service, ensuring all enquiries are handled correctly and promptly
• Conduct engaging tours of the facility with the aim of converting enquiries into memberships
• Achieve sales and retention targets through proactive sales activity and relationship building
• Support member retention and annual renewals in partnership with the fitness team
• Collaborate with marketing teams to support campaigns, events and community outreach initiatives
• Maintain accurate membership records and identify opportunities that support growth and income generation
  
  Experience in a sales, membership, retail or customer facing role
• Strong communication skills and the ability to build trust and rapport with a wide range of people
• A proactive and self-motivated approach, with the confidence to work towards targets and key performance indicators
• Good organisational and time management skills
• A genuine passion for helping customers achieve their goals
  
  Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust.
Our inclusive recruitment commitment: We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).
Please note, for many of our roles, a DBS check will be required.


• Free gym membership for you and your immediate family
• Free safeguarding training and DBS checks
• Free swimming lessons and holiday clubs for one child (50% off for additional children)
• 21 days' holiday plus bank holidays
• 6% employer matched pension contribution
• Training and development opportunities
• Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
• Learn more at www.moreleisure.org/employee-benefits
Vetting and checks: A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.