Sales Advisor

As a Sales Advisor based in Ipswich you'll be responsible for:

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations whilst cross selling and up-selling.
• Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude.
• Making phone calls to lapsed customers to regain their business.
• Speaking to suppliers to get costings for items.
• Completing general warehouse duties, including goods in and picking and packing customers orders for delivery or collection.
• Ensuring merchandising displays in the branch are to a high standard.
  
  Previous industry experience would be ideal but not essential
• Excellent communication skills and strong attention to detail
• Willingness to learn and step up to run the branch in the Branch Managers absence
• Confidence interacting with customers and suppliers to build effective relationships
• A full UK driving licence is essential for this role as there may be some occasional/relief driving
  
  Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!, This is a full-time, permanent role working 40 hours per week Monday to Friday between 8am - 5pm along with 1 in 4 Saturday mornings 8am - 12noon paid as time in lieu.