Sales Advisor

As we continue to build on the success of our Sales team at Hendy Portsmouth, we have a new opportunity for a talented professional to join our brands Ford & Chery as a New Car Sales Advisor. We are searching for ambitious, customer-focused individuals who want to be part of something truly exceptional. We will provide you with all the tools, support and training needed to thrive. What matters most is your passion for delivering a world-class customer experience and your drive to succeed in a luxury environment. This role includes a rota shift pattern and will include both week days (Mon-Fri) and Weekend (Sat-Sun) working hours. You'll be working from 8.30 am to 17.30 pm with some early finishes and late starts. The Opportunity In this exciting and customer-centric role, you will:

• Build strong relationships with customers, understanding their needs and recommending the perfect Ford & Chery products and premium services.
• Maximise every sales opportunity to achieve both sales and profit targets.
• Upsell accessories and additional aftersales services to enhance customer experience.
• Proactively contact new and existing customers via phone, online and face-to-face interactions to generate sales and encourage repeat business.
• Create customer appointments, arrange test drives and deliver exceptional handover experiences.
• Support Sales Administrators by accurately processing all documentation including vehicle orders and finance agreements.
  
  If you're motivated, driven and excited by the opportunity to represent a leading luxury brand, you already have the foundations to succeed. We're looking for candidates with:
• Excellent communication skills and the ability to build rapport with customers
• Resilience and confidence working towards targets
• Self-motivation, dependability and a positive, proactive approach
• Strong influencing and negotiation skills
• A genuine passion for delivering outstanding service
• Strong organisational skills
• Good computer literacy and the ability to learn new systems quickly
• A full UK driving licence, This opportunity is a great match for any established automotive sales executives looking to grow their career with one of the most prestigious brands in the industry, as well as those with a background in hospitality, retail, and customer care. Although previous experience in prospecting/lead generation, Financial Conduct Authority (FCA) regulations, or the automotive industry are desirable, it is in no way essential as we will give you full training in all these areas.
  
  Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
  
  Starting salary: £25,500 + commission
• 40-hour working week
• Bespoke induction, structured learning programme and ongoing training
• Access to our Company Vehicle Scheme
• Enhanced family leave
• Life Insurance
• Bupa Healthcare Cash Plan for you and your family
• Company pension scheme
• 25 days holiday + bank holidays, increasing with length of service
• Discounts on new and used vehicles, servicing, parts and more
• A variety of lifestyle and retail discounts