We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It's a game changer.

OUB operates under two different brands:

One Utility Bill: Our primary brand, offering bundled utility services to a wide range of customers

Fused: Our dedicated student brand, specifically tailored to meet the needs of students

Regardless of which brand they use, our customers have become familiar with receiving the best customer service.

It's also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.

What you'll be doing

Acquiring new customers is super important to our growth and success.

You'll make outbound calls to leads who have visited our website and created a quote so have a basic understanding of what we do but haven't necessarily requested a call.

This job requires resilience and positivity as some days you'll face a lot of no answers and objections but you'll use your charm to engage the tenant in conversation and explain the benefits of allowing us to take care of all their utility bills.

Confident speaking on the phone

Self motivated & driven by targets

Coachable and willing to take on feedback

️ Excellent at time management and multitasking

Strong communication skills

Great at problem solving

Willing to learn

Unafraid to speak up with new ideas

You can expect a salary of £26,200 plus an uplift each year to say thanks

The opportunity to earn uncapped commission

25 days holiday each year, plus the usual bank holidays. Too many? Too few? You can buy or sell up to 5 per year

Access to our shiny employee discounts platform, Magpie.

Up to £1500 for direct business benefit learning of your choice

️ A paid volunteering day with our chosen charities or a charity close to your heart.

️ Access to Simply Health for 24/7 access to private GP and counselling services and much more health benefits

Saving you money on your commute to work with our nifty corporate travel with Nexus and Go North East

️ Prefer two wheels? Get yourself a new set with our Cycle to Work scheme

Enhanced Pension Contributions once you've been with us for 3 years

️ Free independent mortgage advice from Charles Cameron & Associates

️ ️ Lots of socials like our weekly football & badminton games, team activities and fundraising events to support our chosen charities Newcastle West End Foodbank and Newcastle Dog and Cat Shelter - do you see yourself as the Bob Ross of our next paint & sip night or taking the crown in our annual table tennis competition?

We are also proud sponsors of our neighbours Ouseburn Community Farm which means we get to walk their goats, The shift pattern for this role is Monday to Friday 10am-6pm with 1 in every 4 Saturdays required. Saturdays are 9am-5pm.
This is an office-based role only. No hybrid or home working is available.