Sales Administrator

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Sales Administrator to join our team in Birmingham who will drive sales and order winning activities by actively promoting Portakabin products and services. As a Sales Administrator you will play a pivotal role, supporting commercial colleagues by managing administrative tasks related to order-winning activities and contribute to business development by promoting Portakabin products and services., In this role as Sales Administrator, you will be required to:

• Execute all commercial administrative activities accurately and efficiently.
• Collaborate with team members and colleagues across different teams to provide business development, commercial and administrative support aimed at achieving order targets at agreed margins.
• Support onboarding and provide on-the-job training for new team members as required.
• Identify and resolve issues promptly, escalating where necessary to improve processes and share learning.
• Prioritise customer service to maximise customer satisfaction and ensure continuity of service for future order winning opportunities.
• Collaborate with colleagues to understand and confirm stock availability, refurbishment and fit out details.
• Collaborate with customers and internal teams to expedite collection of outstanding customer payments.
• Maintain effective relationships across teams and respond to administrative queries through appropriate communication channels.
• Quotations are prepared and collated accurately and followed up with customers on time.
• Customer enquiries are responded to promptly within agreed SLA timelines.
• Customer information is maintained up-to-date and accurate in internal systems.
• Stock records are kept accurate and regularly updated.
• Customer cash collection targets met through timely customer payments.
• Structured business development campaigns are conducted to meet order targets.
  
  Administrative experience in a customer service environment.
• Experience in a target driven environment.
• Experience of business development activities e.g. cold calling.
• Minimum GCSE or Equivalent level of education including Maths and English.
• Competent in using Microsoft packages including MS Excel, Word and PowerPoint.
• Working knowledge of SAP (or similar systems).
  
  Annual salary up to £30,000 dependent on skills and experience. Plus, uncapped commission scheme with average additional earnings of £8,000-£10,000 per annum, based on the achievement of commercial targets.
• Role based: Birmingham, Smethwick, B66 1AT
• Contract type: Permanent
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year., Contributory pension including life insurance benefit
• A range of dedicated health and wellbeing services
• A chance to give back to your community with an annual volunteering day
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• Opportunity for career progression