Sales Administrator

At Plymouth Community Homes, we're passionate about helping people access quality homes and thrive within their communities. We're looking for a proactive and customer-focused Sales Administrator to join our Development Team and support customers throughout their home-buying journey.

This is an exciting opportunity to play a key role in;

Shared Ownership,

Right to Buy

Right to Acquire

and open market sales

Ensuring customers receive an outstanding experience from initial enquiry through to completion.

What You'll Be Doing

Providing administrative support to the Sales Team

Acting as a key point of contact for customers and sales enquiries

Arranging property viewings and maintaining customer communication

Supporting sales progression and completion activities

Maintaining accurate sales records and reports

Assisting with sales events, marketing activities and customer surveys

Strong administrative and organisational skills

Excellent customer service and communication abilities

Ability to manage competing priorities in a busy environment

Confidence using Microsoft Office applications

A proactive approach and ability to work independently and as part of a team

Experience in housing, property, sales administration or a similar customer-focused role is desirable, but we're equally interested in candidates with transferable skills and a passion for delivering excellent service.

At PCH, you'll be part of a supportive and inclusive organisation that values its people, invests in development, and offers the opportunity to make a real difference to customers and communities.

We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people.

We are continuing to grow, with a strong focus on providing high-quality, affordable homes and delivering excellent services to our customers.

Our people are at the heart of what we do, and we are proud to offer a supportive and collaborative working environment.

What we can offer you

Excellent pension scheme with high employer contributions

Hybrid working and flexible hours through our flexi-time scheme

Free, fully equipped onsite gym and changing facilities

3 days per year for volunteering through our Make a Difference scheme

25 days annual leave (rising to 30 days), plus bank holidays and option to buy/sell leave

Free Employee Assistance Programme, including counselling support

Free annual flu vaccination

Cycle to Work scheme

The opportunity to work in a vibrant part of the South West