RTT and Referrals Coordinator

The successful candidate will have good organisational skills and a good knowledge of the RTT guidelines. They will work closely with the Operational Management Team and liaise with the administrative and clinical staff to progress patient pathways and ensure accuracy of waiting lists., 1) Process referrals, both paper and electronic, for Plastic Surgery, Maxillofacial, Orthodontics and Oral Surgery, Corneo and General Specialties. 2) To ensure that external referrals received are dealt with in accordance with hospital policy, assessing and responding to each referral in an appropriate and timely manner. 3) Monitor the RTT18 Patient Target List (PTL) on a daily basis in conjunction with all departments, querying and investigating patient pathway status. 4) Investigate and escalate queries concerning more complex patient pathways. 5) Responsibility for validating clock start dates and closing patient pathways when appropriate. 6) Assist all administrative staff with RTT18 queries.

• Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes. At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends. Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.