RTB & RTA Sales Manager

At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for RTB & RTA Sales Manager to join us! You'll provide an effective, customer-focused service for the processing of Right to Buy (RTB) and Right to Acquire (RTA) applications and sales, ensuring compliance with legislative requirements throughout. You'll manage customer enquiries and applications, confirm eligibility, secure required customer contributions, and oversee the continuous improvement of procedures, making full use of QL and Documotive to track live cases and monitor performance. The role also includes supervising the RTB and RTA Sales Assistant, supporting their development while ensuring high standards of customer service are maintained. You'll oversee activity through to sale completion, ensuring systems are updated to reflect changes in property status, supporting financial accounting and reconciliation of disposals, and providing information to reclaim RTA grants. Working closely with internal teams and external solicitors, you'll also manage legal enquiries and post-sale matters, including deeds of postponement and other legal requirements associated with RTB and RTA sales.

• Knowledge of preserved Right to Buy and Right to Acquire legislation and practice.
• Intermediate IT skills.
• Good standard of numeracy and literacy.
• Good customer service and communication skills.
• Self-motivated.
• Ability to prioritise own workload.
  
  Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.
If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.

We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. £41,655 per annum