Rough Sleeper Navigator

The Rough Sleeper Team provides dedicated support to individuals experiencing rough sleeping across Milton Keynes. We work directly with people who often face multiple and complex challenges, helping them move away from homelessness and towards safer, more stable lives. As a Rough Sleeper Navigator, you'll manage a caseload of adults with a wide range of support needs. You'll work closely with colleagues across the council and with partner agencies, building trusted relationships and coordinating practical, person-centred support. This is a rewarding frontline role where your work will make a real difference every day. You'll be part of a supportive team that values collaboration, shared learning and doing the right thing for our city. At Milton Keynes Adult Social Care Services, we take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues., At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.,

• Work closely with colleagues, partner agencies and other council teams to help reduce and prevent rough sleeping across Milton Keynes
• Manage and prioritise a caseload of adults with complex needs, completing assessments and developing clear, strength-based support plans
• Build positive, professional relationships with individuals experiencing rough sleeping, supporting them to engage with services and move forward
• Work collaboratively with the Rough Sleeper Team and partner organisations to coordinate joined-up care and support
• Maintain accurate and up-to-date electronic records, ensuring information is clear, timely and reliable
• Take part in a rota to support outreach activity and provide a responsive approach during periods of increased risk or crisis
  
  Experience of working in health, social care or the voluntary sector, supporting adults with complex needs
• An NVQ Level 3 in Health and Social Care, or equivalent experience gained in a similar role
• Strong communication skills, with the ability to engage people using a strength-based and supportive approach
• Experience of working alongside partner agencies in community settings
• The ability to work well as part of a team, offering flexibility and support to colleagues when needed
• Emotional resilience and a calm, professional approach when working in challenging situations
  
  Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups. We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk] We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.


• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.