Room Attendant

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We're proud to be a place where exceptional service is delivered with warmth, pride and purpose. We're currently looking for passionate Room Attendants to join our dedicated Housekeeping team. Your role in our family:

• Deliver exceptional standards of cleanliness and presentation within guest bedrooms and bathrooms, ensuring every space is perfectly prepared to welcome our guests
• Take pride in being part of our dedicated Housekeeping team, where attention to detail, consistency, and teamwork define everything we do
• Take ownership of assigned rooms, ensuring they are serviced efficiently and to the highest standards at all times
• Support the wider housekeeping operation by replenishing linens and amenities, maintaining stock levels, and assisting with deep-cleaning tasks when required
• Respond promptly and professionally to guest requests, helping to create a seamless and memorable stay
  
  Previous experience in a cleaning, housekeeping, or similar role, with a strong eye for detail.
• A good level of English, both written and spoken, to communicate confidently with guests and colleagues.
• A naturally approachable and friendly manner - you enjoy helping others and creating a welcoming environment.
• A true team player attitude, supporting and uplifting those around you.
• The ability to work flexibly, with shifts scheduled between 8:30 am and 7:00 pm.
• Strong multi-tasking skills - staying calm and organised even when things get busy.
  
  Wide range of training and development opportunities
• Free staff meals and parking
• Discounted food and beverage, accommodation and spa
• Discounts on Spa treatments and prodcuts
• Refer a Friend Scheme
• Uniform Provided
• Preferred Hotel Group discounted global hotel rates
• Regular staff events, including Summer Party, Bonfire Night and Christmas Lunch
• Employee Assistance Programme through Hospitality Action, offering a range of support services for wellbeing and advice
At Sopwell House, we live by our Vision, Purpose and Values. We are dedicated to creating a world of 'Perfect Contentment' for both our team members and guests alike 'Spreading kindness one act at a time' along the way. Our team pride themselves on 'Performing with Drive and Serving with Soul' in everything we do.