Road Freight Apprentice

Introduction

An apprenticeship to develop towards becoming an International Freight Forwarder, whose aim is to manage or support our customers’ logistics by arranging the movement of Freight via Air or Ocean, and /or Road (main focus). This can include exporting and importing goods from and to the UK and across the world. 

About the Employer

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

What You'll Do

• To monitor and administrate freight collections and deliveries, plus manage on the road transport operations to ensure successful completion
• Liaise with customers on a regular basis to monitor and process consignments and solve any operational problems​
• Keep internal communications with other DHL Freight partners as necessary ​
• Process, maintain and update data on company systems​
• Ensure shipping process is carried out in line with the company's processes and quality procedures​
• Prepare required paperwork for the supplier expert user in-house TMS systems
• Planning of export linehauls
• Contribute to the ‘First Choice’ continuous improvement program
• Participate in monthly team briefing sessions and weekly performance dialogue meetings
• Complete all statutory and mandatory training as and when required

Training Outcome

• The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that apprentices either move onto a further apprenticeship or a permanent role within the business, subject to a suitable vacancy being available and in line with the selection process for the role

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working

Qualifications

• Essential - GCSE - English - Minimum Grade C or 4
• Essential - GCSE - Maths - Minimum Grade C or 4

Course Information

Course: International freight forwarding specialist (level 3)

Level: 3

Route: Transport and logistics

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 9.00am - 5.30pm.

Expected Duration: 1 Year 6 Months

Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED