Revenues Services Officer

As a Revenues Services Officer, you will play an important role in delivering efficient and customer-focused revenues services. You will help administer Council Tax, Non-Domestic Rates and Sundry Debtor accounts, ensuring they are managed accurately and in accordance with legislation and council policies.

We are seeking a motivated and customer-focused Revenues Services Officer to join our dedicated Revenues & Welfare Services team

You will respond to enquiries from customers and colleagues, provide advice and guidance on revenues processes and procedures, issue documentation, and maintain accurate records across our revenues systems. You will also assess eligibility for discounts, exemptions and reliefs, process account amendments and support colleagues in delivering a high-quality service to our residents and businesses.

We offer a comprehensive benefits package, including flexible working arrangements, generous annual leave, access to the Local Government Pension Scheme, discounted membership at Gedling leisure centres, and an Employee Assistance Programme offering confidential support on financial, legal, and wellbeing matters, along with a range of retail discounts