Revenues & Benefits Officer

Lichfield District Council - Revenue and Benefits Officer If you want a rewarding role delivering the highest levels of service, welcome the challenge of working within a Team, then we want to hear from you. Lichfield District Council is looking an experienced Revenue and Benefits Officer to join our Revenue and Benefits team. The successful candidate will; Operate within a generically focused Revenues and Benefits team with the responsibility for delivering the following key functions: Council Tax, Non-Domestic Rating and BIDS, billing, collection and enforcement. Maintain and actively pursue debts for sundry income and Housing Benefit overpayments. This is a generic job description, and the post holder is expected to work flexibly across the service areas to meet the changing demands and achieve a first point of contact resolution wherever possible. As the team moves towards a more generic-focused service the post holder is expected to attend training to expand their Benefits processing knowledge and provide additional processing resilience and support to the Benefits team. These services are carried out in compliance with the appropriate Legislation and in accordance with the Council's policies and procedures. The post holder will be required to keep up to date with Legislative and policy changes relating to the Revenues and Benefits service area.

Working for us We serve a population of around 100,000 residents within Lichfield and the district. Lichfield itself is a small cathedral city located 20 miles just north of Birmingham. We are one of the district's largest employers and offer a range of fulfilling job opportunities. Our team is at the very heart of our council - everyone, whatever their role, contributes to delivering great services to our local community. We are committed to equality and diversity, and work to ensure that our workplaces and our services are accessible to all. To see our full range of services , visit www.lichfielddc.gov.uk/ourservices and search careers for more information on how we work together to make Lichfield a great place to live and work. We very much hope that you will want to become part of our team as we move forward and modernise our services.

• Good commuter links to Birmingham New Street Station and future HS2
• We offer;
+ Flexible working/Hybrid working to support work-life balance with a requirement of 2-day office based, dependent on your location + 26 days annual leave plus public holidays (depending on length of service) + Training and Development support + My staff shop + Employee Assistance Programme, providing advice and counselling programmes. + Private Healthcare after 6 months service + Free car parking