Revenues and Benefits Officer

Revenues and Benefits Officer

Job Summary

Contract Type:
Permanent

Working Pattern:
Please see advert text

Advert Start Date:
13/08/2026

Advert End Date:
06/09/2026 23:59

Salary:
£27,254-£28,598 per annum (pro-rata for part-time)

Hours per week:
37 & 32

Job Category:
Finance / Benefits / Revenues / Procurement

Vacancy ID:
300583

Employment Location:
Town Hall Darlington DL1 5QT

Post Number:
POS000750

Number of posts:
3

Closing date:
6 Sep

Further Information

Revenues and Benefits are seeking to recruit 3 Revenues and Benefits Officers, 2 full time posts and 1 part time post 32 hours per week.

Revenues and Benefits Officers provide high quality advice and assistance to Revenues and Benefits customers. To decide liabilities and recovery actions for Council Tax and Non-Domestic Rates, as well as deciding claims for benefits, discounts and exemptions within performance standards.

For detailed information on this role, please refer to the Role Profile and Known Risk form provided.

For a further informal discussion, please contact Lorraine Rowell, Deputy Revenues and Benefits Manager, on

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

• 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
• Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
• Flexi-time scheme
• Flexible working
• Generous Maternity, Paternity and Adoption Leave schemes
• Staff equality forums
• Green Car Leasing Scheme
• Access to a wide range of training, learning and development
• Physiotherapy service
• Confidential counselling service
• Great wellbeing offer
• Cycle to Work Scheme
• Dolphin Centre Fit for Life Discounts
• Local and National retailer discounts
• Vivup employee benefit app and Lifestyle Savings
• Arriva Employee Travel Club

For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.

Find out further information about us and what it's like to work for our great team by visiting the Jobs and Careers home page.

General Information for Applicants:

If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on or HR@darlington.gov.uk.

If you are experiencing problems with the NE Jobs website, such as logging in, saving pages, on account queries please fill out the form within the link below.

All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.

Supporting documents

• Revenues and Benefits Officer - C3174 - Role Profile (Apr 2026).docx (137.31 KB)
• Revenues and Benefits Officer - Known Risks (May 2025).docx (108.11 KB)

#s1-Gen

Revenues and Benefits are seeking to recruit 3 Revenues and Benefits Officers, 2 full time posts and 1 part time post 32 hours per week. Revenues and Benefits Officer's provide high quality advice and assistance to Revenues and Benefits customers. To decide liabilities and recovery actions for Council Tax and Non-Domestic Rates, as well as deciding claims for benefits, discounts and exemptions within performance standards. For detailed information on this role, please refer to the Role Profile and Known Risk form provided. For a further informal discussion, please contact Lorraine Rowell, Deputy Revenues and Benefits Manager, on The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

• 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
• Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
• Flexi-time scheme
• Flexible working
• Generous Maternity, Paternity and Adoption Leave schemes
• Staff equality forums
• Green Car Leasing Scheme
• Access to a wide range of training, learning and development
• Physiotherapy service
• Confidential counselling service
• Great wellbeing offer
• Cycle to Work Scheme
• Dolphin Centre Fit for Life Discounts
• Local and National retailer discounts
• Vivup employee benefit app and Lifestyle Savings
• Arriva Employee Travel Club