Revenues Assistant

You will assist in the day to day activities of the team and provide an efficient and effective service to all our customers. This includes:

• Maintaining the Accounts Receivable customer database/Council Tax database to reflect changes in customer liability;
• Promptly raising invoice/Council Tax debts across all the client's service areas within the agreed timescales;
• Maintaining the standing charges register to reflect changes in periodic billing;
• Processing applications for VAT exemption and make refunds as necessary;
• Processing debit card payments using the Civica WebPaystaff application;
• Communicating, by telephone and in writing, with members of the public, client personnel and outside agencies to resolve any queries;
• Providing information and reports from Accounts Receivable and Advanced Collection modules/Council Tax if required by customers, client personnel and outside agencies.
  
  We are looking for team player who is highly organised and self-motivated with a professional manner and the effective communication skills to work in the Revenues and Benefits Service as part of the Revenues Team.